NØRDHAVEN Privacy Policy

NORDHAVEN LLC (DBA “NØRDHAVEN”)

1937 County Road E East

White Bear Lake, MN 55110

Last updated: 04/09/2026

1. Information We Collect

When you book or interact with NØRDHAVEN, we may collect:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Booking details and preferences

  • Waiver and consent information

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate about your session

  • Send confirmations, reminders, and updates

  • Provide customer support

  • Improve our services and guest experience

3. Payments & Third-Party Services

We use trusted third-party platforms (such as booking systems and payment processors) to handle transactions.

  • We do not store full payment details (like credit card numbers)

  • Payment information is processed securely by those providers

4. Communication

By booking with NØRDHAVEN, you agree to receive:

  • Booking confirmations

  • Session reminders

  • Important updates related to your reservation

We may occasionally send updates or promotions. You can opt out at any time.

5. Photo & Media Use

Photos or videos may be taken during sessions for marketing purposes.

  • We aim to respect guest privacy

  • You may request to opt out at any time

6. Data Protection

We take reasonable steps to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

7. Sharing of Information

We do not sell or rent your personal information.

We may share information only when necessary with:

  • Payment processors

  • Booking platforms

  • Legal or regulatory authorities if required

8. Your Rights

You may:

  • Request access to your personal data

  • Request corrections or updates

  • Request deletion of your information (where applicable)

To do so, contact us directly.

9. Cookies & Website Tracking

If you visit our website, basic data (such as site usage and analytics) may be collected to improve performance and user experience.

10. Changes to This Policy

We may update this policy from time to time.

The most current version will always be available on our website.

11. Contact

For questions about this policy:

NØRDHAVEN

Email: Office@nordhavenwellness.com

Location: White Bear Lake, MN