NØRDHAVEN Terms of Use

NORDHAVEN LLC (DBA “NØRDHAVEN”)

1937 County Road E East

White Bear Lake, MN 55110

Last updated: 04/09/2026

1. Acceptance of Terms

By booking, accessing, or participating in any NØRDHAVEN service, you agree to these Terms of Use, along with our:

  • Liability Waiver

  • Cancellation Policy

  • Privacy Policy

If you do not agree, you should not use our services.

2. Eligibility

  • Participants must be 18 years or older for community sessions

  • By booking, you confirm you meet all eligibility requirements

3. Assumption of Risk

Participation in sauna, cold plunge, and outdoor wellness activities involves inherent risks.

All participants are required to sign a separate liability waiver prior to participation.

4. Bookings & Payments

  • All bookings are non-refundable unless otherwise stated

  • Pricing, availability, and session details are subject to change

  • A booking is not confirmed until payment is received

5. Cancellations & Weather

  • All bookings are subject to our Cancellation Policy

  • NØRDHAVEN operates in most weather conditions

  • Sessions may be canceled by us in unsafe conditions

  • If we cancel, a credit or reschedule will be provided

6. Code of Conduct

By participating, you agree to:

  • Follow all staff instructions

  • Respect other guests

  • Refrain from unsafe, disruptive, or inappropriate behavior

  • Not participate under the influence of drugs or alcohol

NØRDHAVEN reserves the right to remove any participant at its discretion, without refund.

7. Health Responsibility

You are responsible for determining whether participation is appropriate for you.

You agree to:

  • Exit the sauna or cold plunge if you feel unwell

  • Follow recommended usage guidelines

8. Personal Property

NØRDHAVEN is not responsible for lost, stolen, or damaged personal belongings.

We recommend leaving valuables at home or secured in your vehicle.

9. Media & Content

By participating, you grant permission for incidental photos or videos to be used for marketing purposes unless you opt out in writing.

10. Intellectual Property

All branding, content, logos, and materials associated with NØRDHAVEN are the property of NORDHAVEN LLC and may not be used without permission.

11. Limitation of Liability

To the fullest extent permitted by law, NORDHAVEN LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

12. Modifications

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of the State of Minnesota.

14. Contact

For questions:

NØRDHAVEN

White Bear Lake, MN

Office@nordhavenwellness.com